Privacy Policy
This Privacy Policy governs how Martello Travel collects, uses, maintains, and discloses information collected from users (each a "User") of the www.martellotravel.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Martello Travel.

Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect only personal identification information from Users if they voluntarily submit it to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
 

We Want You to Be Fully Informed
(1) Who and What monitors our site: Google Analytics, Mailchimp, and Squarespace participate in analytics research on our behalf. This is used to better our business and reach more travelers like you, not for spam. We will collect your first and last name as well as your email. Your country of origin will appear on our analytics. (2) the purpose of each processing operation is correctly stated in this paragraph and below under "How we use the collected information." To see where our audience comes from and who enjoys our services (3) the personal data that will be collected based on consent, Your consent to opt in and can opt-out anytime (4) the existence of the right to withdraw consent is always open; (5) Your data is based solely on automated processing, but if this comes up we will provide you with the possible risks of personal data transfers to third-party countries in the absence of an adequacy decision and appropriate safeguards.

For those who provide their phone number or billing address, this is solely for billing and contact information for our services. You are not required to complete this information before booking services through us. You are welcome to write N/A or can not provide at this time in those sections of the online forms. 

As a reminder, clear affirmative action is needed to participate in our newsletter. Consent is requested on each form and newsletter sign-up. If you, as the subject, wish to understand this more clearly, don't hesitate to get in touch with us, and we will be happy to go over the terms and conditions.

Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, the type of computer, and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized, among other similar information.

 Web browser cookies
Our Site may use "cookies" to enhance User experience. A user's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

  How we use collected information
  Martello Travel may collect and use Users personal information for the following purposes:
  •   - To improve customer service
  • Your information helps us respond more efficiently to your customer service requests and support needs.
  •   - To personalize user experience
  •   We may use information in the aggregate to understand how our Users use the services and resources provided on our Site.
  •   - To process payments
  •   We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  •   - To run a promotion, contest, survey, or other Site feature
  •   To send Users information they agreed to receive about topics we think will interest them.
  •   - To send periodic emails
  •   We may use the email address to send User information and updates about their order. It may also be used to respond to their inquiries, questions, and/or other requests. If Users opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If the User would like to unsubscribe from receiving future emails at any time, they may contact us via our Site.

  How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information
We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the above purposes. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as newsletters or surveys. We may share your information with these third parties for those limited purposes, provided you have given us your permission.
 

 Third-party websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may constantly change. These sites and services may have privacy and customer service policies. Browsing and interaction on any other website, including websites that have a link to our Site, is subject to that website's terms and policies.

  Advertising
  Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement and compile non-personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be most interesting to you. This privacy policy does not cover the use of cookies by any advertisers.

  Changes to this privacy policy
  Martello Travel has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that you must review this privacy policy periodically and become aware of modifications.

 
Agreement to Content & Photos
All information, including this privacy policy, content, and photos, is the property of Martello Travel and is protected under the law. It can not be replicated, copied, used, or borrowed without the written permission of Martello Travel. By visiting and reviewing this information, you agree to these terms.   

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you disagree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please get in touch with us at:

Martello Travel
www.martellotravel.com